How to Cancel HelloFresh Subscription on the App


HelloFresh is a popular meal kit delivery service that offers a convenient way to prepare and enjoy delicious meals at home. However, there may come a time when you need to cancel your HelloFresh subscription. If you’re wondering how to do it through the app, you’ve come to the right place. In this article, we will guide you through the steps to cancel your HelloFresh subscription using the app.

Why Cancel HelloFresh?

There could be various reasons for wanting to cancel your HelloFresh subscription. Perhaps you’ve decided to explore different meal kit services, your dietary preferences have changed, or you’re simply looking to cut back on expenses. Whatever your reason may be, HelloFresh makes it relatively easy to cancel your subscription, especially through their mobile app.

How to Cancel HelloFresh on the App

Follow these step-by-step instructions to cancel your HelloFresh subscription using the mobile app:

  1. Open the HelloFresh App: If you haven’t already, download the HelloFresh app from your device’s app store and log in to your account.
  2. Navigate to Account Settings: Once you’re logged in, tap on your profile or account icon, usually located in the bottom right or top right corner of the app.
  3. Find the Subscription Section: In your account settings, look for a section related to your subscription or plan. This may be labeled as “My Plan” or “Subscription.”
  4. Access Subscription Details: Tap on your active subscription to access the details of your HelloFresh plan.
  5. Cancellation Options: Within the subscription details, you should find the option to cancel your subscription. This might be labeled as “Cancel Subscription” or something similar. Tap on it.
  6. Follow the Cancellation Process: HelloFresh typically provides a brief survey asking for feedback on your reason for canceling. Provide the necessary information, and follow the prompts to confirm the cancellation.
  7. Review Cancellation: Before finalizing the cancellation, the app may display a summary of your decision. Review the information to ensure it’s correct.
  8. Confirm Cancellation: If everything is in order, confirm the cancellation by tapping “Confirm” or a similar option.
  9. Confirmation Email: You should receive an email confirming the cancellation. Keep this email for your records.
  10. Ensure Successful Cancellation: After canceling, check your account settings to ensure that your subscription status has been updated to “Canceled” or “Inactive.”

Important Tips:

  • It’s essential to cancel your subscription before the next billing cycle to avoid being charged for the upcoming delivery.
  • HelloFresh may offer incentives or discounts to encourage you to reconsider your cancellation. Evaluate these offers carefully if you’re unsure about your decision.
  • If you encounter any difficulties or if the app doesn’t provide a cancellation option, you can contact HelloFresh’s customer support for assistance.


Cancelling your HelloFresh subscription through the app is a straightforward process, and it allows you to manage your account conveniently. By following the steps outlined in this guide, you can ensure a hassle-free cancellation when it’s time to move on from HelloFresh. Remember to review your account to confirm the cancellation and to keep a copy of the confirmation email for your records.

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