How to Close Your Cash App Account: A Step-by-Step Guide


Cash App has become a popular and convenient way for users to send and receive money, make payments, and invest. However, there may come a time when you decide to close your Cash App account. Whether you’ve found an alternative service or simply want to take a break from using the app, this article will guide you through the process of closing your Cash App account.

Before You Close Your Cash App Account

Before you proceed with closing your Cash App account, it’s essential to consider a few things:

  1. Clear Your Balance: Make sure you have transferred or used the remaining balance in your Cash App account. You won’t be able to close the account if there’s a positive balance or unresolved transactions.
  2. Cancel Subscriptions: If you have any subscriptions linked to your Cash App account, such as Cash App Investing or the Cash App Card Boosts, cancel them to avoid any recurring charges.
  3. Remove Linked Accounts: If you’ve linked your bank account or credit/debit card to Cash App, it’s advisable to unlink them from your account.

Now, let’s walk through the steps to close your Cash App account.

Steps to Close Your Cash App Account

  1. Open the Cash App:
    • Locate and open the Cash App on your mobile device. Ensure you have a stable internet connection.
  2. Access the Home Screen:
    • After opening the app, you should be on the home screen. Tap on the profile icon in the upper-left corner to access your account settings.
  3. Navigate to Settings:
    • Scroll down and select “Privacy & Security” from the list of options.
  4. Close Your Account:
    • At the bottom of the “Privacy & Security” screen, you will find the option to “Close my Cash App Account.” Tap on this option.
  5. Confirm Closure:
    • Cash App will ask you to confirm your decision to close your account. Ensure you’ve considered the consequences, such as losing access to your transaction history, associated information, and any remaining balance. If you are comfortable with closing your account, proceed by tapping “Confirm.”
  6. Check Your Email:
    • Cash App will send an email to your registered email address, confirming the closure of your account. Open your email and locate the confirmation message from Cash App.
  7. Confirm via Email:
    • Inside the email, you will find a confirmation link. Click on this link to verify that you want to close your Cash App account.
  8. Provide Feedback (Optional):
    • You may be prompted to provide feedback about your experience with Cash App. This step is optional but can help the service improve.
  9. Account Closure Confirmation:
    • Once you’ve confirmed via email, you’ll receive a final confirmation message on the Cash App, indicating that your account is closed.


Closing your Cash App account is a straightforward process, but it’s crucial to ensure that you’ve cleared your balance and canceled any subscriptions before proceeding. Once your account is closed, you won’t be able to access your transaction history or any associated information, so make sure you’ve made the right decision. If you ever decide to return to Cash App, you can always create a new account using your email address or phone number.

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