How to Deactivate Cash App: A Step-by-Step Guide


Cash App is a popular peer-to-peer payment platform that allows users to send and receive money, invest, and even manage a Cash App Card. However, there may come a time when you want to deactivate your Cash App account. Whether you’ve switched to a different payment method or no longer wish to use the service, deactivating your account is a straightforward process. In this article, we’ll guide you through the steps to deactivate your Cash App account.

Important Note: Before deactivating your Cash App account, it’s essential to ensure that you’ve withdrawn all available funds, canceled any pending payments, and deleted your linked bank accounts or cards. Once your account is deactivated, you won’t be able to access the funds or information associated with it.

Steps to Deactivate Your Cash App Account:

  1. Open the Cash App: If you’re using a mobile device, open the Cash App. Ensure that you’re logged into the account you want to deactivate.
  2. Access the Profile Menu: Tap on the profile icon or the account balance in the upper left corner of the screen. This will take you to your profile.
  3. Scroll Down: Scroll down to the bottom of your profile page. You will find the “Cash Support” option. Tap on it to proceed.
  4. Choose “Something Else”: On the Cash Support page, select “Something Else” to access a list of common issues and topics.
  5. Select “Account Settings”: Scroll down through the list of issues and tap on “Account Settings.”
  6. Select “Close My Cash App Account”: In the Account Settings section, choose “Close My Cash App Account.” This option will allow you to begin the process of deactivation.
  7. Request Closure: On the “Close My Cash App Account” page, you will be provided with information regarding the deactivation process. Carefully review the details.
  8. Verify Your Identity: Cash App may require you to confirm your identity before proceeding with the account closure. Follow the on-screen prompts to verify your identity.
  9. Deactivation Confirmation: After you’ve verified your identity, you will be asked to confirm your decision to close your account. Confirm that you wish to proceed.
  10. Receive Confirmation Email: Cash App will send a confirmation email to the email address associated with your account. Open the email, and you’ll find a link that you need to click on to complete the deactivation process.
  11. Deactivation Complete: Once you’ve clicked on the confirmation link, your Cash App account will be deactivated. You will no longer have access to the account, and all associated information will be removed.


Deactivating your Cash App account is a simple process, but it’s crucial to ensure that you’ve completed all necessary steps before initiating the closure. Be sure to withdraw any remaining funds, cancel pending transactions, and remove linked bank accounts or cards. Once your Cash App account is deactivated, you won’t be able to access any associated information or funds. If you ever decide to use Cash App again, you can always create a new account.

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