I Got Scammed on Cash App: What to Do Next


Cash App, a popular peer-to-peer payment platform, offers convenience and ease of use for transferring money and making payments. However, as with any financial platform, there is the potential for scams. If you’ve fallen victim to a scam on Cash App, it’s essential to act quickly and take specific steps to protect yourself and potentially recover your funds. This article will guide you through the actions to take if you’ve been scammed on Cash App.

  1. Pause All Transactions: As soon as you realize you’ve been scammed, pause all transactions on your Cash App account. This can help prevent further unauthorized activity.
  2. Contact Cash App Support: Open the Cash App and go to the profile icon in the top left corner. Scroll down and select “Support.” Describe the situation to Cash App support, providing as many details as possible. Explain how you were scammed and provide any relevant transaction information.
  3. Request a Refund: If the scammer hasn’t yet withdrawn the funds from their Cash App account, you can request a refund. On the Cash App dashboard, go to “Activity,” find the transaction, and select it. Tap “Refund” and follow the prompts. Cash App will attempt to recover your funds.
  4. Contact Your Bank: If you linked a debit or credit card to Cash App, contact your bank to report the scam and potentially dispute the transaction. Provide them with all the details of the fraudulent activity.
  5. File a Complaint with the FTC: You can report the scam to the Federal Trade Commission (FTC) at ftccomplaintassistant.gov. Filing a complaint helps the FTC track and combat fraudulent activities.
  6. Change Your Password and PIN: To enhance your account’s security, change your Cash App password and PIN. Use a strong, unique password that is not easily guessable.
  7. Enable Security Features: Enable the security features on Cash App, such as two-factor authentication (2FA). This adds an extra layer of protection to your account.
  8. Monitor Your Account: Keep a close eye on your Cash App account for any unusual activity. Review your transaction history regularly to identify any unauthorized transactions.
  9. Educate Yourself: Take this experience as an opportunity to learn about common scams and how to identify them. Being informed can help you avoid falling victim to scams in the future.
  10. Protect Personal Information: Be cautious about sharing personal and financial information with others. Scammers often prey on individuals who are willing to share sensitive information.

Preventing Future Scams:

  • Verify Payment Recipients: Double-check the recipient’s information before sending money. Ensure you are sending funds to the correct person or organization.
  • Be Skeptical of Unsolicited Requests: Be cautious about unsolicited requests for money or personal information. Scammers often pose as friends or family in need.
  • Use Trusted Sources: Only download the Cash App from official app stores, and be cautious about third-party apps or links.
  • Educate Yourself: Familiarize yourself with common scams and red flags. Trust your instincts and avoid transactions that seem suspicious.


Being scammed on Cash App can be distressing, but taking prompt action is crucial. By following the steps outlined in this article and implementing protective measures to prevent future scams, you can minimize the impact of the scam and enhance the security of your financial transactions. Remember, it’s essential to stay vigilant and educated to protect yourself from potential scams in the future.

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